Salon Policy
Sassy Hair Dreams
Respecting Our Time
Cancellations & No-Shows
We understand that life happens. However, to ensure we can provide the best possible service to all our clients, we require a minimum of 24 hours' notice for any cancellations or changes to your appointment. Cancellations made with less than 24 hours' notice will lose deposit. No-shows will be prohibited from booking future appointments.
Safety Standards
Guest Policy & Attendance
To provide a serene and professional environment, we strictly enforce a no-visitor policy. Only clients with a scheduled appointment are permitted in the service area. Please do not bring children or extra guests to your visit. This policy ensures the safety of our staff and the comfort of all clients within a relaxing space.
Right to Refuse Service
Sassy Hair Dreams reserves the right to refuse or terminate service to any individual at our discretion. This includes, but is not limited to, instances of inappropriate conduct, extreme tardiness or any situation that compromises the safety and wellbeing of our staff and guests.
Our Satisfaction Guarantee
Service & Product Refunds
We want you to love your hair. While we do not offer refunds on services, we are committed to making adjustments if the results do not meet the goals discussed during your consultation. Please notify us before leaving the salon if you have concerns. ALL retail products are FINAL sell/no return policy.