1. Do I need to book an appointment in advance?
Yes, appointments are required to ensure each client receives dedicated time and quality service. We recommend booking in advance to secure your preferred date and time.

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2. What hair services do you specialize in?
We specialize in healthy hair care, including trims, treatments, natural styling, silk press/blowouts, braids, and retwist styles. Our focus is always on maintaining the integrity and growth of your hair.

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3. Do you work with relaxed and natural hair?
Yes, we proudly service both natural and relaxed hair. Each service is customized based on your hair’s condition and your desired results.

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4. What is included in your services?
All services include a professional shampoo and conditioning except extension styling. 

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5. What products do you use during services?
We use high-quality, professional products focused on moisture, strength, and overall hair health to support long-term growth and maintenance.

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6. What is Dream Roots Rosemary Oil?
Dream Roots Rosemary Oil is our 100% all-natural hair growth oil designed to support scalp health, strengthen hair, and promote consistent growth when used regularly.

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7. How do I use the hair growth oil?
Apply a small amount directly to the scalp and massage gently. For best results, use consistently 2-3 times per week and follow a healthy hair care routine.

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8. How do I purchase the Hair Stimulating Beet Juice?

Our Hair Stimulating Beet Juice is available for in-salon pick-up only. Because it is 100% natural and made without preservatives, we do not offer shipping at this time. This ensures you receive it fresh and at its highest quality.

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9. Can I purchase products without an appointment?
Yes, our products are available for purchase online and also in-salon. You can shop anytime through our website.

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10. What is your return or exchange policy on products?
Due to the nature of hair care products, all sales are final. If you experience any issues, please contact us and we will be happy to assist.

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11. What is your 90-Day Hair Care Ebook/Journal?
Our 90-Day Hair Care Journal is a guided system designed to help you stay consistent with your routine, track your progress, and achieve healthier, longer hair with intention.

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12. Who is the hair care journal for?
The journal is perfect for anyone serious about improving their hair health, staying consistent with their routine, and seeing real progress over time.

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(edit)13. How will I receive the ebook after purchase?
Once your purchase is complete, you will receive a digital download link to access your journal immediately.

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14. Do you offer consultations?
Yes, consultations are available for clients who need guidance on hair care, treatments, or transitioning to healthier hair habits.

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15. What is your cancellation policy?
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations will result in a fee.

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16. What makes your salon different?
At Sassy Hair Dreams, we focus on more than just styling. We focus on the health, growth, and long-term care of your hair. Every service is intentional and every client experience is personal.

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17. How can I stay updated on promotions and new products?
Follow us on social media and subscribe to our email list to stay informed about exclusive offers, new product releases, and special events.

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18. Do you offer guidance on maintaining my hair between visits?
Absolutely. We believe healthy hair continues at home. We provide personalized tips and recommend routines and products to help you maintain your results between appointments.

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19. Can I combine services with product purchases or treatments?
Yes, many clients pair their services with treatments or purchase products to continue their results at home for the best outcome.

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